Please do not PM Staff questions use the forums to ask questions, and READ this before posting. You need to load your game and have it running. Then run FMRTE[ running FMRTE as administrator-this solves many issues.] Press load game in FMRTE. NB-please note to use any of the FMRTE features you need a current license ,some changes need the game continued to take effect. NB This is an English language forum so please use a translator if needed.State in your post if Englisn isn't your first language Post a screenshot to help explain your question/issue. If your issue is account related and any/All licensing issues contact support directly via your client area- read this for details. How to purchase a license here [A]The below information HAS to be submitted in all initial posts when you are having issues. Please submit the following 4 points- [1]What is your exact FM version:(example answer- FM 18.1.2 (1051982) I have steam set to offline) clearly state if using TOUCH/MAC/XBOX and its version eg 18.2.0 (1050300,)You can find the exact version by selecting Game status while game is running [2]What is your exact FMRTE version:(example answer- FMRTE18.1.4[build 4]) [3]Are you running FMRTE as administrator- state YES/No [This is suggested/ important as most issues are caused by not running the App correctly-RIGHT CLICK ON App Run as administrator] [4]Do you have a current license for the version of FMRTE you are using and where did you buy the code from. Also state if the issue with a club/player/league is in a nation that is set as a playable nation on game start or view only. Can you also describe what you did in detail so we can attempt to reproduce the issue-provide screenshots to assist. NB-It is you who is asking for help so provide enough information from the outset, do not expect people to give their free time trying to find out what version of the game/App you are using and what the actual thing you are trying to do is,give as much information as you can from the first post[please search the forums most things have already been asked+answered] [A1] FMRTE not loading your game If your issue is regarding FMRTE not working with your version of the game also add- Are you Beta testing for S.I.- (Yes/No) also sate the exact game version(1051982, 1051985) [A2]It is also worth checking that the product is fully activated especially after a Windows/System update as occasionally it results in the license key having to be entered again, this can be found in your client area. Sometimes the software due to an update the Application will require another re-activation, this will still only count as one activation. Also check that there hasnt been an update to the actual game and FMRTE needs to be patched to it[NB sometimes an update to the game is minor, and even if you get this message, press ok and the game data may still load and no update to the App is required] you can manually check for updates to FMRTE as image below [Check you have the current versions of game and FMRTE] The latest builds click the links Windows Mac The latest game updates Latest FM24 Game information Read paragraph [F] for some tips/fixes to issues- [its the second post in the thread click HERE ] If users do not follow this simple process their post/threads will be deleted or closed at the discretion of staff,NB Please ask questions on the forums do not private message staff. NB This is not our jobs we give our free time to assist here so be patient ,any abuse etc will not be tolerated. [B].Before Buying/using the App NB I recommended you back up/copy your saved game before editing just in case there are issues or you simply want to return to your save pre the edit/s. On the same principal I do this- use the export function to save a copy of a player/s before you edit them this way you can import the original attributes if you ever want to. NB some changes in FMRTE only take effect once you have moved the game forward. [C]Posting rules etiquette [D]Bugs [E]licences Make sure you are doing the below [1.]Run as administrator- to do this right click on the app and select RUN AS ADMINISTRATOR [2.]Download the current version/s- windows download Macos download Game- FM24- Check pinned 'update' thread- Latest FM24 Game information [3.] FMRTE needs Microsoft .NET Framework 4.6-[If you cant get this to run on your system contact support directly using your client area] https://www.microsoft.com/en-us/download/details.aspx?id=48130