Hello,

 

I've been waiting for 3 days for a response from the client area. Can someone tell me how long this usually takes?

Hi.  I have no idea how long.  It depends on how busy the owners/developers are.  All we can say is to exercise patience.

3 hours ago, greyfox said:

Hi.  I have no idea how long.  It depends on how busy the owners/developers are.  All we can say is to exercise patience.

 

I'm disappointed with the level of support offered for what is a paid product but I believe the issue will have resolved itself due to the activation timeout.  Is there a way to let them know it has resolved itself? I don't see a cancel button

Issues with client area and support tickets are dealt with by the developers only

 

sorry for the delay I will try to chase it up but us mods cannot assist or give any indication of the time involved

 

Cheers