Dark_Chti Posted January 27, 2018 Report Share Posted January 27, 2018 Hi, sorry if my english is poor, I'm french ^^ Few days ago, the software (FMRTE 18) said that my key is invalid, i bought the Software in October until now no probleme with activation, what can I do ? Thx Link to comment Share on other sites More sharing options...
culturedleftfoot Posted January 27, 2018 Report Share Posted January 27, 2018 This is probably down to a windows update there has been several lately sometimes you have to reactivate it from time to time its just the same process as the original activation, also if you are considering a full new install to windows deactivate FMRTE first If you still are getting issues Only Braca deals with licensing issues as per the forum rules you contact him by raising a support ticket via your client area can you please read the forum rules mate especialy the licenses section http://www.fmrte.com/forums/forum/111-forum-rules/ Licenses (a) When you have purchased a license, exercise patience and the developers will issue your license as soon as possible. (b) When you have exceeded your activations limit, submit a support ticket within your client area. The respondent will decide whether your reason(s) for requesting a reset is/are valid. (c) Reactivating the RTE on the same computer will not count towards your activations limit, however reactivating on separate systems will cause this number to decrease. (d) If you are being asked for a free license anywhere in the forum, report them as soon as possible. When submitting the report, include as much information as possible. (e) All issues relating to licenses are to be reported through your client area and nowhere else in the forums. Link to comment Share on other sites More sharing options...
culturedleftfoot Posted January 28, 2018 Report Share Posted January 28, 2018 user has been on forums recently and not updated the thread so closing as answer has been given if user has further comments to add to this thread just PM a mod and we can reopen it cheers Link to comment Share on other sites More sharing options...
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