Aduasen Posted April 19, 2017 Report Share Posted April 19, 2017 Perhaps somebody got a hint how to solve the problem: After I did the Creators Update of Windows 10 (Version 1703) FMRTE does not start anymore. Problem: There is no error message or something else to check in the windows event manager It simply does not start edit ..... I found an error in the Windows Logs: Name der fehlerhaften Anwendung: FMRTE.exe, Version: 17.3.1.17, Zeitstempel: 0x58c08c25 Name des fehlerhaften Moduls: d3d9.dll, Version: 10.0.15063.0, Zeitstempel: 0x631de416 Ausnahmecode: 0xc0000005 Fehleroffset: 0x000000000000fd0c ID des fehlerhaften Prozesses: 0x1dbc Startzeit der fehlerhaften Anwendung: 0x01d2b91fa1a167f8 Pfad der fehlerhaften Anwendung: C:\BraCa Soft\FMRTE 17\FMRTE.exe Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\d3d9.dll Berichtskennung: d8d7d94e-c1a7-4475-a0fc-6363db9d0481 Vollständiger Name des fehlerhaften Pakets: Anwendungs-ID, die relativ zum fehlerhaften Paket ist: Could it be that Microsoft did some changes in that DLL ? Quote Link to comment Share on other sites More sharing options...
culturedleftfoot Posted April 19, 2017 Report Share Posted April 19, 2017 Please follow the rules and post accordingly moving from bugs forum I also did the windows 10 update on the weekend and have had no issues with fmrte since Quote Link to comment Share on other sites More sharing options...
culturedleftfoot Posted April 19, 2017 Report Share Posted April 19, 2017 Quote Link to comment Share on other sites More sharing options...
IrishShea Posted May 3, 2017 Report Share Posted May 3, 2017 Hi guys, basically FMRTE 17 no longer launches after the Windows update version 1703.. I tried rolling back to the previous version of Windows but the issue persists.. stuck for ideas now. What bugs/issues did you encounter:( I haven't encountered any issues while running FMRTE 17.. it just gave up after the windows update. (hour glass symbol appears for a split second) What is your FM version:(17.3.1) What is your FMRTE version17.3.1.17 I have used the update feature says I am using the current version. Which operating system are you using:(Windows 10 pro windows update set to automatic) Attach any FMRTE error logs:(The error log is empty) Quote Link to comment Share on other sites More sharing options...
culturedleftfoot Posted May 3, 2017 Report Share Posted May 3, 2017 Posted April 20 · Report post someone else reported the same thing a few days ago and we are waiting for him to reply. as my screenshot above I am running the new version of windows as per you with no issues at all, this seems to be an issue with windows not with an FMRTE bug. can you make sure you Run as administrator- to do this right click on the app and select RUN AS ADMINISTRATOR .Clear cache- via your user AppData in Windows C:\Users\HEREYOUR USER DETAILS HERE \AppData\Roaming and find FMRTE file. Fresh install of fmrte is FM17 loading as normal ?? Quote Link to comment Share on other sites More sharing options...
IrishShea Posted May 3, 2017 Report Share Posted May 3, 2017 Thanks for the reply I've tried all of those things already to no result :/ and FM17 is running perfectly fine. Quote Link to comment Share on other sites More sharing options...
culturedleftfoot Posted May 3, 2017 Report Share Posted May 3, 2017 thats just bizarre and frustrating I had issues when windows 10 came out with some apps not working it resulted in a head tech guy doing some remote access work on the pc to resolve it, it took him about 2 hours to do it!!!!! it was caused by basically a corrupt download in a windows file, and he had to individually download parts of the overall package not something you wanted to hear but I would contact microsoft even go their forums and see if there are any similar reports/info/help I was blown away when I checked there were loads of similar issues but this was the initial launch of W10 Quote Link to comment Share on other sites More sharing options...
culturedleftfoot Posted May 3, 2017 Report Share Posted May 3, 2017 just a quick google search tells me there are issues with this update I would make contact create an account with microsoft forums got to say they were good but it did take time to resolve can you please update this thread if you get any info cheers and I hope it resolves soon I will contact dev team here to see if there is anything that they suggest/can do to help NB I have updated dev team re this perhaps they can contact microsoft and complain that app is getting some issues since their update Quote Link to comment Share on other sites More sharing options...
culturedleftfoot Posted May 3, 2017 Report Share Posted May 3, 2017 Hi mate have you had any joy with this can you update please when free, also take a look at this too I have contacted Dev team to see what can be done our end to assist. Quote Link to comment Share on other sites More sharing options...
BraCa Posted May 4, 2017 Report Share Posted May 4, 2017 Hi, Can you please tell me your computer specs? What graphic card do you have, also make sure that you have the latest drivers installed for your graphic card Thanks Quote Link to comment Share on other sites More sharing options...
IrishShea Posted May 4, 2017 Report Share Posted May 4, 2017 Ahh I hope it doesn't come down to contacting Microsoft but sure if all else fails I'll have no choice :/ I have a GTX 1080 which is up-to-date i5 6600k 16GB DDR4 RAM Everything is kept up-to-date anyway.. I wonder if a fresh install of Windows would do the trick here Quote Link to comment Share on other sites More sharing options...
culturedleftfoot Posted May 4, 2017 Report Share Posted May 4, 2017 It could do but if it is similar to what happened to me downloading the whole package was the problem it needed their tech guys to load it in sections You needed their privaliges to do it normal user could'nt Hopefully doesnt come to that braca is also looking into it too Any update we will let you know The strange thing there has only been 2 reports of issues and nearly 120k are using fmrte windows version and im sure a high percentage have installed the latest windows 10 update. Hopefully its resolved soon 1 Quote Link to comment Share on other sites More sharing options...
BraCa Posted May 4, 2017 Report Share Posted May 4, 2017 Do you have rivatuner (it's a tool to do some tweaks to your graphic card) installed? Quote Link to comment Share on other sites More sharing options...
IrishShea Posted May 4, 2017 Report Share Posted May 4, 2017 I'm one of the unlucky ones in that case >.> It's worth mentioning that I had also tried the FM scout editor, and that also stopped working after the Windows update ;o And yes, I have Rivatuner installed but I only ever use it to cap FPS. Quote Link to comment Share on other sites More sharing options...
BraCa Posted May 4, 2017 Report Share Posted May 4, 2017 1 hour ago, IrishShea said: I'm one of the unlucky ones in that case >.> It's worth mentioning that I had also tried the FM scout editor, and that also stopped working after the Windows update ;o And yes, I have Rivatuner installed but I only ever use it to cap FPS. Can you please try to uninstall rivatuner, reboot your pc and check if FMRTE works? 1 Quote Link to comment Share on other sites More sharing options...
IrishShea Posted May 4, 2017 Report Share Posted May 4, 2017 Well I be God dammed.. that actually worked?! Now to find my License key Quote Link to comment Share on other sites More sharing options...
BraCa Posted May 4, 2017 Report Share Posted May 4, 2017 I'm glad it worked Atm I cannot test it myself as I won't have access to any pc/laptop until Sunday, but I believe that you can install it and add FMRTE to the rivatuner exceptions list to avoid it affect FMRTE, or just wait until they update their app cheers Quote Link to comment Share on other sites More sharing options...
IrishShea Posted May 4, 2017 Report Share Posted May 4, 2017 I'll give that a go and I'll post my results, hopefully that'll work.. otherwise I'll just wait. Thanks for the help, now my captains long term injury has miraculously been healed 2 Quote Link to comment Share on other sites More sharing options...
culturedleftfoot Posted May 4, 2017 Report Share Posted May 4, 2017 Great to know that its working 1 Quote Link to comment Share on other sites More sharing options...
culturedleftfoot Posted May 4, 2017 Report Share Posted May 4, 2017 read that linked thread there seems to be a fix Quote Link to comment Share on other sites More sharing options...
BraCa Posted May 7, 2017 Report Share Posted May 7, 2017 Merged two topics that were reporting a similar issue People with this issue, please follow the instructions in this topic to fix your issue: 1 Quote Link to comment Share on other sites More sharing options...
culturedleftfoot Posted May 7, 2017 Report Share Posted May 7, 2017 24 minutes ago, BraCa said: Merged two topics that were reporting a similar issue People with this issue, please follow the instructions in this topic to fix your issue: was just about to link it cheers Quote Link to comment Share on other sites More sharing options...
IrishShea Posted May 9, 2017 Report Share Posted May 9, 2017 Well I've installed Rivatuner once again and left Football Manager out of it altogether.. FMRTE is running just fine whenever used over the last few days. Good stuff ^^ Quote Link to comment Share on other sites More sharing options...
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