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What bugs/issues did you encounter: 

What is your FM version: FM 2018

What is your FMRTE version: 18

Which operating system are you using: Windows 7

What bugs/issues did you encounter: I can't install FMRTE. After installing there is no Folder with the Software. I tryed other directories but still the same. But when I'm installing it where you can choose the folder, it shows the folder but there is none. No desktop shortcut and start button as well, nothing.

What is your FM version:FM 18.0.1

What is your FMRTE version:FMRTE18.0.1.1

Which operating system are you using:Windows 7

Attach any FMRTE error logs:/

Attachments:  

  • 2 weeks later...
  • Author

Now the next Problem...

I can't update it. It shows me that there is an update, but if I click on update it tells me that I already have the newest Version?!
Please Help! This is the very first Time that I have so much Problems to use FMRTE...

  • Author
On 19.11.2017 at 1:58 PM, BraCa said:

Hi,

Please download this zip file (FMRTE 18.1.2.10.zip)

Extract it to a folder (for example C:\BraCa Soft\) and run FMRTE from there

BraCa can I have your Phone Number?

So I can show you my Problem with Whatsapp.

This takes much to long...

  • Author

Hello BraCa,

 

thanks for answering.

Thanks to your Help thats not a Problem anymore.

But now there's anotherone, i can't update!

As you can see in the Images i have updated.

Sorry for my behavior but I am waiting very long for even an answer.

Hi,

 

install or update is this case is the same think, whatever is stopping you from installing FMRTE is also the same thing that is stopping you from updating FMRTE, this is most likely environment something you have installed in your machine that is stopping FMRTE from being installed and not a problem with FMRTE itself.

 

Do you have an anti-virus installed? If so make sure you add FMRTE to the trusted programs \ whitelist or for the diagnose purpose try to deactivate your anti-virus and install FMRTE just to see if it works.

 

Last but not least make sure you are running FMRTE as Administrator (right click on the FMRTE icon and select "Run as Administrator").

 

Let us know the result.

  • Author

I did what you said and...IT WORKED!
You where right, it was my  anti virus programm!
I'm REALLY sorry for everything and thank you very much!
Finally I can play...

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