i'm already install NET Framwork 4.7.2 and also try to run on administrator.
and restart my computer and uninstall & re-install but still not working.

please advice. thanks.

Hello.  Check the Event Viewer/Log.  In there, you can find what is the cause.

Dear sir can you sent me a link

i cant find it. Sorry for disturb. 
my englisg skill not well. 

Which anti-virus are you using? Also, which software packages are you running in the background?

I'm using windows 7 64 bit. 

and no anti virus in my computer.

any suggestion for help. 

Are you running anything else alongside

Like  MSI Afterburner or cheat engine?

 

If not report as a bug

no reply from OP who has been on site recently, will close thread

 

if there is an update please PM to reopen

cheers