Hi, sorry if my english is poor, I'm french ^^

 

Few days ago, the software (FMRTE 18) said that my key is invalid, i bought the Software in October until now no probleme with activation, what can I do ?

 

Thx

This is probably down to a windows update there has been several lately

sometimes you have to reactivate it from time to time its just the same process as the original activation, also if you are considering a full new install to windows deactivate FMRTE first  

 

If you still are getting issues

 

Only Braca deals with licensing issues as per the forum rules you contact him

 

by raising a support ticket via your client area

 

 

can you please read the forum rules mate especialy the licenses section

 

http://www.fmrte.com/forums/forum/111-forum-rules/

 

Licenses

(a)  When you have purchased a license, exercise patience and the developers will issue your license as soon as possible.

(b) When you have exceeded your activations limit, submit a support ticket within your client area.  The respondent will decide whether your reason(s) for requesting a reset is/are  valid.

(c) Reactivating the RTE on the  same computer will not  count towards your activations limit, however reactivating on  separate systems will  cause this number to decrease.

(d)  If you are being asked for a free license anywhere in the forum, report them as soon as possible.  When submitting the report, include as much information as possible.

(e)  All  issues relating to licenses are to be reported through your  client area  and  nowhere  else in the forums.

 

user has been on forums recently and not updated the thread so closing as answer has been given

 

 

if user has further comments to add to this thread just PM a mod and we can reopen it

cheers