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  • Can't open player's page

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    nickj
    Priority: Undefined
    Edition: FMRTE 20
    Build:
    Game Store:
    Game Version:

    FMRTE 20.4.2 Build 45.

     

    I can't open a player edit page, it will cause FMRTE 'no repsonse' and software hung up.

     

    Thanks.



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    On 9/20/2020 at 6:05 PM, BraCa said:

    Hi @nickj

     

    Can you please attach the error.log file here? (it's located at FMRTE 20 Folder, usually is C:\BraCa Soft\FMRTE 20)

     

    Also, does that happen with any player?

     

    Thanks

    Uploaded.

    My OS is Win 7 64bit, and the FM2020 v20.4.2 1438909 (64 bits).

     

    It's happened on every player, once i try to open any player's page, FMRTE hung up.

     

    Thanks.

     

    error.log

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    Hi,

     

    Can you please try to do this:

    • Open FMRTE Settings
    • Does FMRTE appear to be activated?
    • Enable Debug Mode
    • Press Save
    • Restart FMRTE

     

    Then try to use FMRTE normally, and it the problem persists, send me the new error.log file

     

    Thanks

     

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    On 9/23/2020 at 4:17 AM, BraCa said:

    Hi,

     

    Can you please try to do this:

    • Open FMRTE Settings
    • Does FMRTE appear to be activated?
    • Enable Debug Mode
    • Press Save
    • Restart FMRTE

     

    Then try to use FMRTE normally, and it the problem persists, send me the new error.log file

     

    Thanks

     

    Hi,

     

    Did as listed, FMRTE is activated and enable Debug Mode.

    The issue is still there, please find attached error.log.

     

    BTW, I checked computer's performance while the FMRTE hung up, it is using CPU almost 14% and keep no response for a long time till I closed it. Hope it can help to find out what's the matter.

     

    Thanks.

     

    Nick

    error.log

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