Can't open player's page

Hi @nickj

Can you please attach the error.log file here? (it's located at FMRTE 20 Folder, usually is C:\BraCa Soft\FMRTE 20)

Also, does that happen with any player?

Thanks

On 9/20/2020 at 6:05 PM, BraCa said:

Hi @nickj

 

Can you please attach the error.log file here? (it's located at FMRTE 20 Folder, usually is C:\BraCa Soft\FMRTE 20)

 

Also, does that happen with any player?

 

Thanks

Uploaded.

My OS is Win 7 64bit, and the FM2020 v20.4.2 1438909 (64 bits).

It's happened on every player, once i try to open any player's page, FMRTE hung up.

Thanks.

error.log

Hi,

Can you please try to do this:

• Open FMRTE Settings
• Does FMRTE appear to be activated?
• Enable Debug Mode
• Press Save
• Restart FMRTE

Then try to use FMRTE normally, and it the problem persists, send me the new error.log file

Thanks

On 9/23/2020 at 4:17 AM, BraCa said:

Hi,

 

Can you please try to do this:

• Open FMRTE Settings
• Does FMRTE appear to be activated?
• Enable Debug Mode
• Press Save
• Restart FMRTE

 

Then try to use FMRTE normally, and it the problem persists, send me the new error.log file

 

Thanks

 

Hi,

Did as listed, FMRTE is activated and enable Debug Mode.

The issue is still there, please find attached error.log.

BTW, I checked computer's performance while the FMRTE hung up, it is using CPU almost 14% and keep no response for a long time till I closed it. Hope it can help to find out what's the matter.

Thanks.

Nick

error.log