matter resolved Swap Staff Bug "Object reference not set to an instance of an object."

[Twilinter]

What bugs/issues did you encounter: Swap staff bug: "Object reference not set to an instance of an object."

Staff tab section of FM still shows the desired staff but when I check his profile, he's still somewhere else, not in my club, while the one should be out is still in the club. And I got both staff active in the inbox for example.

What is your FM version: 17.3.1

What is your FMRTE version: 17.3.1.17 

Which operating system are you using: Win 10 pro x64 automatic update on

Attach any FMRTE error logs: Attached

error.log

[culturedleftfoot]

Please note... Only staff can post/move bug reports into the Bug Tracker forum.

moving to correct forum as per possible bug reporting rules

[culturedleftfoot]

To help with  your issue can you try the tips outlined here as these help resolve many issues.Ignore point2 as you have the current version/s

After trying them can you please report back and post in your thread if any point helped with your problem.

If none of these tips helped copy the tips 1-9 template below and paste in your thread with a yes/no answer  as soon as possible.

Tips to try to resolve possible bugs

1.Run as administrator- to do this right click on the app and select RUN AS ADMINISTRATOR

2.Download the current version/s-

 FMRTE 17 for Windows 17.3.1 (Build 17)

 iFMRTE 17 for macOs 17.3.1 (Build 17)

3.Reboot your system

4.Debug mode-  Open FMRTE Go to FMRTE Settings and enable 'DEBUGMode'

5.Clear cache- via your user AppData in Windows C:\Users\HEREYOUR USER DETAILS HERE \AppData\Roaming    and find FMRTE file.

For Mac https://macpaw.com/how-to/clear-cache-on-mac

6.Fresh install of fmrte 

7.Clear cache FM17(version being used)- 

-https://community.sigames.com/faq/football-manager-2017/84_how-to/89_pc/how-to-delete-my-cache-folder-pc-r208/

https://community.sigames.com/faq/football-manager-2017/84_how-to/90_mac/how-to-delete-my-cache-folder-mac-r201/

 

8.Verify game integrity FM17(version being used

Restart your computer and launch Steam.

From the Library section, right-click on the game and select Properties from the menu.

Select the Local files tab and click the Verify integrity of game files... button.

Steam will verify the game's files - this process may take several minutes.

9.Fresh install FM17(version being used)

 

NB clearing the cache can result in your preferences being reset to default so back up those settings prior to trying this. Also make a note of your FMRTE license(details can be found in your client area) should you have to enter it again. 

We recommend you always back up your saved game and any other files you want to prior to trying these tips

 

Please copy the below template and post in your thread answer yes/no to the questions

 

1.Run FMRTE as administrator- yes/no

2.Dowload current version- yes/no

3.Reboot system- yes/no

4.Debug mode- yes/no

5.Clear cache FMRTE -yes/no

6.Fresh install fmrte-yes/no

7.Clear cache FM17(version being used)- yes/no

8.Verify game integrity FM17(version being used)- yes/no

9.Fresh install FM17(version being used) -yes/no

[Twilinter]

Sorry i didn't know, thought it's right to post in Bug Tracker.

1.Run FMRTE as administrator- yes

2.Dowload current version- yes

3.Reboot system- yes

4.Debug mode- no

5.Clear cache FMRTE -yes

6.Fresh install fmrte-yes

7.Clear cache FM17(version being used)- yes

8.Verify game integrity FM17(version being used)- yes

9.Fresh install FM17(version being used) -yes

Will report again with Debug mode.

[Twilinter]

Debug mode made it worked perfectly.

Why is that?

[culturedleftfoot]

11 minutes ago, Twilinter said:

Debug mode made it worked perfectly.

Why is that?

glad it worked

I honestly dont know why it works, usually debugging is for developers to access certain hidden settings in software,

so it might allow the app to be used in an advanced mode

glad it helped, thanks for the update I will close thread.

[Twilinter]

Thanks for your help.

[culturedleftfoot]

no problem glad to help