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    Awaiting customer reply.

    JaeHyuk Ko
    Priority: Undefined Edition: FMRTE 20

    When I execute FMRTE20, get message "FMRTE application has stopped working"

    I used fmrte18, it also get same message after install net framework 4.8 .

    so I delete 4.8 and install 4.7.2, but it happen same thing.



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    Hi,

     

    If you have .NET 4.7.2 installed you don't need to install anything else to run FMRTE 20.

     

    Do you know if you have RivaTuner installed? 

     

    Thanks

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    14 hours ago, BraCa said:

    Hi,

     

    If you have .NET 4.7.2 installed you don't need to install anything else to run FMRTE 20.

     

    Do you know if you have RivaTuner installed? 

     

    Thanks

    I don't have RivaTuner..

    I used fmrte18 on .NET 4.6.2. So when I was install fmrte20, It was notice need over .NET 4.7.2.

    After install .NET 4.8, I can't use fmrte20 and also fmrte18.

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    That's strange, can you please, tell me what version of Windows do you have installed.

     

    Also, please try to do this:

    • Find in Windows Event Viewer the FMRTE crash, and provide a screenshot
    • Screenshot of your 'About your PC' (type About your PC in your Start Menu)

     

    Thanks

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    On 11/25/2019 at 11:05 PM, BraCa said:

    That's strange, can you please, tell me what version of Windows do you have installed.

     

    Also, please try to do this:

    • Find in Windows Event Viewer the FMRTE crash, and provide a screenshot
    • Screenshot of your 'About your PC' (type About your PC in your Start Menu)

     

    Thanks

    I using Window7 64bits korean version, so screenshot's message translating is "FMRTE application has stopped working".

    And FMRTE20 folders error.log is empty.

    I was install .Net Framework "NDP472-KB4054530-x86-x64-AllOS-ENU.exe"

    shot.jpg

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    Please try to do this:

    • Find in Windows Event Viewer the FMRTE crash, and provide a screenshot
    • Screenshot of your 'About your PC' (type About your PC in your Start Menu)

     

    Thanks

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    On 11/30/2019 at 8:25 PM, BraCa said:

    Please try to do this:

    • Find in Windows Event Viewer the FMRTE crash, and provide a screenshot
    • Screenshot of your 'About your PC' (type About your PC in your Start Menu)

     

    Thanks

    Events 1026, .NET Runtime

    Application: FMRTE.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: exception code c06d007e, exception address 000007FEFD2A9E5D
    Stack:

     

    Events 1000, Application Error

    Faulting Application Name: FMRTE.exe, Version: 20.1.4.13, Timestamp: 0x5dd6ebc2
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b8479b
    Exception code: 0xc06d007e
    Error offset: 0x0000000000009e5d
    Faulting process ID: 0x2d60
    Faulting application start time: 0x01d5a98d9ee051d5
    Faulting application path: 😄 \ BraCa Soft \ FMRTE 20 \ FMRTE.exe
    Faulting module path: 😄 \ Windows \ system32 \ KERNELBASE.dll
    Report ID: e07f1ce8-1580-11ea-9803-94de80b0ba1d

     

    Events 1001, Windows Error Reporting

    Error Bucket, Type 0
    Event Name: APPCRASH
    Response: Not available
    Cab ID: 0

    Problem signing:
    P1: FMRTE.exe
    P2: 20.1.4.13
    P3: 5dd6ebc2
    P4: KERNELBASE.dll
    P5: 6.1.7601.18015
    P6: 50b8479b
    P7: c06d007e
    P8: 0000000000009e5d
    P9:
    P10:

    Attachments:
    😄 \ Users \ kjh \ AppData \ Local \ Temp \ WER3236.tmp.WERInternalMetadata.xml

    This file is available at:
    😄 \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_FMRTE.exe_388d74abf24f43e7a7f1ca4a34d484028ed5029_2f413a12

    Analysis symbol:
    Recheck Solution: 0
    Report ID: e07f1ce8-1580-11ea-9803-94de80b0ba1d
    Report status: 1

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