FUNCTIONS OF FMRTE 20 APP NOT WORKING AND MY LICENSE HAS NOT EXPIRED.

The functions of the FMRTE 20 app are not working. The app loads and my football manager game loads but i can't heal, inspire, remove bans, etc on my team. Also if I edit a player or staff's attribute and save it doesn't take effect in the game. I've uninstalled and reinstalled the app countless times and the same problem persists. My FMRTE License has not even expired and all these functions are not working. What can i do please. As seen from the screenshot attached, I healed my players but their fitness is not changing to 100%.