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[19] - invalid license

Question

What bugs/issues did you encounter: 

What is your FM version: 19.1

What is your FMRTE version: 19

Which operating system are you using: window

 

I purchased a license

Order ID : [Removed]

I received this license number 

but i can not use it. It displayed invalid license number when it I entered this number.

how I do? please check it. 

I also received an invoice from fastspring, but client area is displayed

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