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[19] - FMRTE keep "Loading game data"

Question

What bugs/issues did you encounter: 

What is your FM version: 19.1.2

What is your FMRTE version: 19

Which operating system are you using: Windows 10 64-bit

I am having issues with FMRTE as it just keeps "Loading game data..." when I try to load a saved game on my Surface Pro 6. I have no issues using FMRTE on my Desktop which has a slower processor. Tried running as admin and also tried changing the compatibility but still having the same issue. Both my Surface Pro 6 and my desktop are running Windows 10 and have the same antivirus. Just can't figure out why I can't get FMRTE to work on the Surface Pro... The Surface Pro runs FM19 perfectly, even better than my Desktop but I can't fathom why it doesn't seem to run FMRTE. On a side not, I have tried running Genie Scout and that works fine on the Surface Pro.

I have a license for the FMRTE and have been using this program for years. This is my 1st EVER issue with the program! Can someone help figure out a fix or am I missing something?? Thanks....

Screenshot (2).png

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Hi,

 

There should be no issue with your surface pro :) 

 

But I'll need some help to figure out what's happening (as this is a rare issue, and I cannot replicate it :(

 

So, can you please do this:

  • Open FMRTE
  • Go to FMRTE Settings
  • Enable Debug Mode
  • Press Save
  • Press the Loadgame button
  • Wait until it freezes
  • Attach there the error.log file that FMRTE will generate

Thanks

 

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I just tried to run FMRTE again today with the debug mode and got this error. Now I can't even load the game data so can't provide a bug report.

It says it does not support my game version (19.1.2.1161578), however it is listed as one of the supported versions.

I have not downloaded or reinstalled since yesterday.

Screenshot (4).jpg

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Fixed the previous problem by uninstalling and re-installing FMRTE. Ran in debug mode and tried loading the game. After 5 or so mins of "Loading game data..." it finally loads my game but FMRTE seems very slow to respond to tasks. 

Unable to provide bug report because it loads up eventually. But the sluggishness of the program is strange. I don't have this issue on my less powerful device (my Desktop) compared to my more powerful Surface Pro. Any ideas why BraCa??

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Hi,

I'm glad it kinda of works.. But can you still provide us the error.log? 

The file should be generated even if the game is loaded successfully (please make sure you enable Debug Mode, read my previous post)

 

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Couldn't upload the error.log. So here is part of the error.log;

 

{"Timestamp":"2018-11-12T00:31:25.7795479+10:30","Level":"Debug","MessageTemplate":"Load game data was initiated","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:31:25.8648677+10:30","Level":"Debug","MessageTemplate":"Unloading game data","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:31:28.7871329+10:30","Level":"Debug","MessageTemplate":"Invalid ingame date 1/01/1000 12:00:00 AM","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:31:28.7881317+10:30","Level":"Debug","MessageTemplate":"Invalid ingame date 1/01/1000 12:00:00 AM","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:31:28.8070665+10:30","Level":"Debug","MessageTemplate":"Invalid ingame date 1/01/1000 12:00:00 AM","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:31:28.8100628+10:30","Level":"Debug","MessageTemplate":"Invalid ingame date 1/01/1000 12:00:00 AM","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:31:28.8647857+10:30","Level":"Debug","MessageTemplate":"Loading game data {LoadDataAsync} {LoadRemainingOnBackground}","Properties":{"LoadDataAsync":true,"LoadRemainingOnBackground":true,"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:31:28.8763619+10:30","Level":"Debug","MessageTemplate":"Start loading game data","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:31:28.9704618+10:30","Level":"Debug","MessageTemplate":"Loading game data - Starting loading lists","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:42:05.6887237+10:30","Level":"Debug","MessageTemplate":"Fastest loading method finished successfully","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:42:05.7217676+10:30","Level":"Debug","MessageTemplate":"Game data was loaded","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:42:05.7247572+10:30","Level":"Debug","MessageTemplate":"Starting to load remaining game data","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:42:05.7257545+10:30","Level":"Debug","MessageTemplate":"Load game data was finished","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:42:05.7327407+10:30","Level":"Debug","MessageTemplate":"Loading remaining data","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:42:05.7706495+10:30","Level":"Debug","MessageTemplate":"Loading game data {Result} - {SaveGameId}","Properties":{"Result":"ca4bee4f8a9deb7676d3292f367cdf663","SaveGameId":9056118,"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:42:05.7819911+10:30","Level":"Debug","MessageTemplate":"Loading remaining data finished","Properties":{"Type":"GameLoader","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:42:05.7835993+10:30","Level":"Debug","MessageTemplate":"Game loader finished loading game data","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:42:05.7885889+10:30","Level":"Debug","MessageTemplate":"Updating savegame information","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:43:07.0666668+10:30","Level":"Error","MessageTemplate":"Freeze 1821587224","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:43:07.6397172+10:30","Level":"Error","MessageTemplate":"Freeze 1821610888","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:43:07.7159897+10:30","Level":"Error","MessageTemplate":"Freeze 1821611704","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:43:07.7887484+10:30","Level":"Error","MessageTemplate":"Freeze 1821783880","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:43:07.8557336+10:30","Level":"Error","MessageTemplate":"Freeze 1821809992","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:43:07.9247900+10:30","Level":"Error","MessageTemplate":"Freeze 1824183016","Properties":{"Type":"General","Version":"19.1.2.9"}}
{"Timestamp":"2018-11-12T00:43:07.9985350+10:30","Level":"Error","MessageTemplate":"Freeze 1824200968","Properties":{"Type":"General","Version":"19.1.2.9"}}

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