Jiang Posted July 8, 2018 Report Share Posted July 8, 2018 Is that common the license has kept me waiting for already 2 days, that I paid it by alipay？ If it is, plz let me know how long should I have to wait. Or if there are some problems occured in the paying process, plz just let me konw it, thx. Would the process be faster if I use visa as payment method? If it is, should I ask for the refund on alipay and pay it by visa again.... Link to comment Share on other sites More sharing options...
culturedleftfoot Posted July 8, 2018 Report Share Posted July 8, 2018 Licenses (a) When you have purchased a license, exercise patience and the developers will issue your license as soon as possible. (b) When you have exceeded your activations limit, submit a support ticket within your client area. The respondent will decide whether your reason(s) for requesting a reset is/are valid. (c) Reactivating the RTE on the same computer will notcount towards your activations limit, however reactivating on separate systems will cause this number to decrease. (d) If you are being asked for a free license anywhere in the forum, report them as soon as possible. When submitting the report, include as much information as possible. (e) All issues relating to licenses are to be reported through your client area and nowhere else in the forums. (d) Your purchased licenses can be found in both your client area and in your email inbox. Link to comment Share on other sites More sharing options...
culturedleftfoot Posted July 8, 2018 Report Share Posted July 8, 2018 Closing thread getting fed up with posting the above information users need to read the rules please and follow them accordingly Link to comment Share on other sites More sharing options...
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