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Read opening post before posting [or buying/using the App]


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Please do not PM Staff questions use the forums to ask and read this before posting-NB This is an English language forum so please use a translator if needed



[A]The below information HAS to be submitted  in all initial posts when you are having issues.


Please submit the following 3 points-


[1]What is your exact FM version:(example answer- FM 18.1.2  (1051982) I have steam set to offline) clearly state if using TOUCH/MAC/XBOX and its version eg  18.2.0 (1050300,)You can find the exact version by selecting Game status while game is running


[2]What is your exact FMRTE version:(example answer- FMRTE18.1.4[build 4])


[3]Are you running FMRTE as administrator- state YES/No [This is suggested/ important as most issues are caused by not running the App correctly-RIGHT CLICK ON App Run as administrator]


 [A1] FMRTE not loading your game


If your issue is regarding FMRTE not working with your version of the game also add


[4]Are you Beta testing for S.I.- (Yes/No) also sate the exact game version(1051982, 1051985)


[A2]It is also worth checking that the product is fully activated especially after a Windows/System update as occasionally it results in the license key having to be entered again, this can be found in your client area.

 Sometimes the software  due to an update the Application will require another re-activation, this will still only count as one activation.


Also check that there hasnt been an update to the actual game and FMRTE needs to be patched to it[NB sometimes an update to the game is minor, and even if you get this message, press ok and the game data may still load and no update to the App is required]



you can manually check for updates to FMRTE as image below



[Check you have the current versions of game and FMRTE] 


The latest builds click the links Windows  Mac


The latest game updates Latest FM23 Game information




Read paragraph [F] for some tips/fixes to issues- [its the second post in the thread click HERE ]



If users do not follow this simple process their post/threads will be deleted or closed at the discretion of staff,NB Please ask questions on the forums do not private message staff.


[B].Before Buying/using the App


If you haven't used FMRTE before and are unsure if it does what you want it to do ask on the forums before purchasing it. Also before using read the guides etc linked directly below-



Can you read the help guide threads -







There is also a FAQs section



If you need to contact support use your client area

[All your license keys are displayed there too]






NB I recommended you back up/copy your saved game before editing just in case there are issues or you simply want return to your save pre the edit/s.


On the same principal  I do this- use the export function to save a copy of a player/s before you edit them this way you can import the original attributes if you ever want to.


NB some changes in FMRTE only take effect once you have moved the game forward. 



[C]Posting rules etiquette 

You need to post in English please, we appreciate that might not be your main language so use google translate etc to assist.



Also as per the forum rules can you use the search function to see if this issue has been discussed before, and take a quick look on the bugs forum to see if it has been reported.If there is a bug report you can add to that within the rules please.


[C1]It may be better to start your own thread rather than add to the main FMRTE 22 thread, (which is pinned at the top of the forum),  as questions can snowball and take over that thread, and it can be easier later for other users to find when searching looking for answers with similar issues. So it's better to keep it in your own thread.


Use screenshots to assist with your question/issue. I use Gyazo-  Gyazo link t is free easy and quick to use, and if you have a few points don't post as one big paragraph break it up so it's easy to read.


If you need to add a file to your thread eg a saved game etc and it is too big to load directly here then use a file sharing/hosting site(use google to search there are lots of free options now)I personally use https://www.mediafire.com/  .


You ALWAYS need to post the version of game/FMRTE you are using, (also if you are using XBOX state that in your OP) this is to make sure your post is in the correct forum and will assist in the help needed as there are different features in the various FMRTE versions. [some are newly added etc].


[C2]Also state if you are using a demo version or using a S.I. Beta Test version( after the full game release -as per the forum rules-(f) All users who participate in beta testing for Sport Interactive may receive support from us.  This is at the development team's discretion and they will decide if they wish to code the software to be compatible with FM beta builds.)


Most issues are caused by not running the application as suggested and this is why we need this basic information as outlined in section [A] above.


After you have received some feedback especially if it is advice can you report back on the thread if that worked for you not just out of courtesy but for future reference for us/other users.


When a thread is closed if users have further comments to add to the thread just PM a mod and we can reopen it at any time.


Make sure you are doing the below 


[1.]Run as administrator- to do this right click on the app and select RUN AS ADMINISTRATOR 


[2.]Download the current version/s- 


windows download



Macos download


Game- FM23-

Check pinned 'update' thread-

Latest FM23 Game information


[3.] FMRTE needs Microsoft .NET Framework 4.6-[If you cant get this to run on your system contact support directly using your client area]





If you have a bug/possible bug, try the fixes HERE first if issue persists then please fill in the bug report here-







Submit a bug report if you get game crashes after using FMRTE-OUTLINE THE STEPS FULLY SO DEVS CAN TRY TO RECREATE THE ISSUE


[NB subscribe to your report as when it is solved it gets moved by the Developer- but if you forget to do this check your profile page all posts show there even the bug reports so you can retrieve it from there.]







Licensing issues


You are not to create a thread re licensing issues they will be 

deleted from now on.

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[F]Some tips to fix issues


Some users were not aware you have to launch your FM game version first before running FMRTE and loading your save  game in the App

If your current Saved game wont load in FMRTE  save it again in your game then exit the game and FMRTE and re start both again.


When getting issues before starting a thread/posting make sure this box is ticked in settings -Debug Mode then save the change. Exit game/FMRTE and launch both again.




Also you can try clearing your cache if issues persist- via AppData roaming file on your C drive


 - but before doing this back up the file as in image below/copy/paste it to your desktop etc so you can use it again if you want to

also be aware doing this will result probably in your FMRTE settings/license key needing to be reactivated[your code is always in your client area] - you wont lose your edits/presets etc


C:\Users\[your user details here]\AppData\Roaming




N.B. Some changes only take effect when you continue the game just saving in FMRTE may well have no influence in game it has to be moved forward 


Also check you are on the latest update/Build of FMRTE sometimes it doesn't automatically update so check manually



you can also try uninstalling FMRTE and doing a fresh install


If these tips dont work post your issue on the forums-


state in your post exactly what tips you have tried to resolve the issue


and NB  Post the information REQUESTED as per paragraph [A] in the opening post above 


points 1-3 ALWAYS need to be included, point 4 also if using a beta test version of the game.


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  • 1 month later...

How to stop game updating etc


The game will get many updates over time(especially in the beta stage) and when it does then The current version of FMRTE will be incompatible for those who did not follow the tips as outlined on the site in the forum rules I will outline again below.


Steam (top left) > Go Offline > Restart in Offline Mode


 Besides the above method to stop FM from updating, there is another method that you can do.  Backup the following folder (x = yearly release i.e. 2016, 2017, etc) to another location, however make sure you have enough disk space as this file can be large.


C:\Program Files (x86)\Steam\steamapps\common\Football Manager x

To revert back to the previous version, just copy and paste this folder back into the location that you copied it from, overwriting the current folder.  This method has worked in previous FM versions, however this may change in the future as either Steam or SI can change the way the game is installed to prevent this method from happening.



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Once you get that update queued its too late if you go offline then, because as soon as  you launch the game it will automatically self update. 


You need to get in offline mode before any queued updates then your fine.


The game cant update and then you can safely go back online once you have a patched FMRTE and safely download the latest version of the game, and then as soon as your game is patched  set steam offline again.


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  • culturedleftfoot changed the title to Read opening post before posting [or buying/using the App]
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