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  • The license does not return after license deactivate.

    Ticket solved.
    Super Deddy
    Priority: Low
    Edition: FMRTE 20
    Build:
    Game Store:
    Game Version:

    I found a bug on fmrte, I activated it offline, but when I deactivated the license, my license didn't return to 3.

     

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    FMRTE_UuyhBPkFc3.png



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    Hi @pankjr,

     

    Bug reports are public, as such you SHOULD NOT post a screenshot with your license.

     

    About your issue, it seems that your firewall is blocking FMRTE from contacting our servers.

     

    Try to configure your firewall to allow FMRTE.

     

    Thanks

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    32 minutes ago, BraCa said:

    Hi @pankjr,

     

    Bug reports are public, as such you SHOULD NOT post a screenshot with your license.

     

    About your issue, it seems that your firewall is blocking FMRTE from contacting our servers.

     

    Try to configure your firewall to allow FMRTE.

     

    Thanks

     

     

    Thank you for reminding me. I forgot that these report bugs are public. I don't have a firewall running on my computer. both windows firewall and antivirus firewall.

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    Hi FMRTE Support,

     

    I've tested it with several results and explanations.
    1. I tried activation offline with fmrte 19 and also deactivate license, everything went normally. The license that has been installed, returns after deactivating it.

    2. I activate FMRTE 20 on a different computer and also deactivate the license. no active firewall and no firewall feature on the antivirus. the result is the license does not return. unlike FMRTE 19 which I also tried where the license was successful again. I think this is a bug on FMRTE 20.

     

    if you want clearer evidence, I can help anything, maybe with video recording or remote if I can help.

     

    thank you.

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